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Shipping Policy

A legal disclaimer

Anah'Elle & co are not liable for any shipping delays or delivery issues caused by third-party carriers, natural disasters, customs processes, or incorrect shipping information provided by the customer. Delivery times are estimates and are not guaranteed. By placing an order with Anah'Elle & co , you acknowledge that:

  • Anah'Elle & co are not responsible for packages lost or damaged in transit.

  • Anah'Elle & co are not liable for delays due to unforeseen circumstances (e.g., weather, carrier disruptions, customs inspections).

  • The customer is solely responsible for providing accurate shipping information.

  • For international orders, the customer is responsible for any customs duties, taxes, or fees incurred.

 reserve the right to update or modify this shipping policy and its disclaimer at any time without prior notice.

Shipping Policy - the basics

1. Processing Time
All orders are processed within 2-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

2. Shipping Rates and Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Anah'Elle & co offer the following shipping options:

  • Standard Shipping – [Estimated delivery time, e.g., 5–7 business days]

  • Express Shipping – [Estimated delivery time, e.g., 2–3 business days]

  • Free Shipping – Available on orders over £30

Please note: Delivery times are estimates and not guaranteed.

3. International Shipping
 Anah'Elle & co currently offer international shipping to the following countries: [List countries or "selected countries"].
Shipping fees and delivery times vary by destination and will be calculated at checkout. Customs duties, taxes, and other fees may apply and are the responsibility of the customer.

4. Order Tracking
Once your order is shipped, you will receive a tracking number via email so you can monitor the progress of your delivery.

5. Delays and Issues
Anah'Elle & co are not responsible for delays caused by the shipping carrier or customs. If your package is significantly delayed, please contact us at anahelle_co@yahoo.com and Anah'Elle & co will do our best to assist you.

6. Incorrect Shipping Information
Please double-check your shipping address before placing your order. Anah'Elle & co are not responsible for orders shipped to an incorrect address provided by the customer.

7. Lost or Damaged Packages
If your order arrives damaged or gets lost in transit, please contact us within [7 days] of receiving your order with photos and order details.  Anah'Elle & co will work with the shipping carrier to resolve the issue.

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